1.7
1 accommodation
2 service
2 food
Won't come back to this hotel again
This hotel is by far not a 5 stars hotel like it's promoted by all travel agencies.
1. On arrival, at the reception I was asked for 20 euros to get a "better room" with all the facilities. (I already paid for a room with sea-view at the travel-agency).
2. The room was very old with a lot of miserable things. (attached the photos).
3. The cleaning is made daily but superficially. Dust and signs from previous visitors everywhere
4. The facilities on the hotel territory are not working (no sea-fruits, no fresh-fruits, asian and indian restaurants not working properly, the bars don't have any list of available drinks you can order - you should only guess what to drink there).
5. All drinks are mixed with water
6. The food is so so... if you like the rice and spaghetti -it's ok. The meat and fish are so so....
Conclusion:
I would never come to this hotel. It wasn't the best experience to pay for a 5 stars hotel and live with conditions of a 2 stars one.
I hope the future customers will see my review and won't make the same mistake that I made.
Rules and regulations
Rules and regulations
Rules and regulations
Rules and regulations
Rules and regulations
Rules and regulations
17:58 10.12.22
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
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